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Contents
Quantum TC2201 User’s Guide v
Chapter 3 Troubleshooting 56
Indicators........................................................................................................... 56
Basic Verification.............................................................................................. 58
Serial Port Problems ................................................................................. 58
Verify SCSI Bus Configuration ............................................................... 58
Verify iSCSI Connection .......................................................................... 59
Verify SCSI Devices in Windows NT..................................................... 59
Verify Configuration ................................................................................ 59
Verify Mapping......................................................................................... 59
Verify Devices ........................................................................................... 60
Verify Host Configuration....................................................................... 60
Verify HBA Device Driver Information ................................................ 60
Customer Support .................................................................................... 60
Appendix A 3-Pin to DB-9 Serial Pin Assignments 61
RJ-45 Ethernet Pin Assignments .................................................................... 63
Appendix B Inband SCSI-3 Commands 65
General Commands......................................................................................... 66
Report LUNs Command.......................................................................... 66
Inquiry Command .................................................................................... 67
Vendor Unique Commands ........................................................................... 70
Appendix C Using the Command Line Interface 71
Power Up Messages......................................................................................... 72
- 7& 1
- Contents 3
- Chapter 3 Troubleshooting 56 5
- Glossary 138 7
- Quantum TC2201 User’s Guide x 10
- Customer Support 0 20
- Introduction 21
- Operation Indicators 1 22
- How the TC2201 Works 1 23
- Processing SCSI Information 1 23
- Chapter 1 Introduction 24
- Processing SCSI Information 24
- Quantum TC2201 User’s Guide 4 24
- LAN-free Backup and Restore 1 25
- TC2201 Features 1 26
- TC2201 Benefits 1 27
- TC2201 Specifications 1 28
- TC2201 Specifications 29
- Quantum TC2201 User’s Guide 9 29
- TC2201 Web Interface 30
- TC2201 bridge 31
- Main menu 31
- Status information 31
- Home Page 2 32
- System Page 2 33
- Ethernet Page 2 42
- SCSI Bus Page 2 47
- Discovery Page 2 52
- Statistics Page 2 58
- Utilities Page 2 59
- Utilities Page 63
- Figure 31 Advanced trace 63
- Figure 40 SCSI Command 72
- Tracking Page 72
- Features 2 73
- Report 2 74
- Reboot 2 75
- Troubleshooting 76
- Chapter 3 Troubleshooting 77
- Indicators 77
- Figure 44 TC2201 LEDs 77
- Basic Verification 3 78
- Basic Verification 79
- 3-Pin to DB-9 Serial Pin 81
- Assignments 81
- Figure 45 Corresponding Pin 82
- Outs of DB-9 Connector 82
- 1 23456 7 84
- Inband SCSI-3 85
- Commands 85
- General Commands 2 86
- General Commands 89
- Quantum TC201 User’s Guide 69 89
- Vendor Unique Commands 2 90
- Using the Command Line 91
- Interface 91
- Power Up Messages 3 92
- Power Up Messages 93
- Table 8 Main menu 93
- Perform Configuration 3 94
- Table 10 User 95
- Settings Configuration 95
- Table 13 Change 99
- DNS Settings Menu 99
- Perform Configuration 100
- Table 14 iSCSI 100
- Configuration Menu 100
- Table 15 Authentication 101
- CHAP Records 101
- Table 17 iSCSI Portal 103
- Group Configuration 103
- Table 23 Select 111
- Current Map 111
- Table 24 Add a Map 112
- Table 27 Edit Map 114
- Table 30 Deleting an Entry 116
- Table 34 iSCSI Host 119
- Table 36 Adding a 121
- Table 37 Deleting a 122
- Mapping Main Menu’ 123
- Table 39 Utility 125
- Settings 125
- Table 40 Trace 126
- Table 41 Trace 127
- Settings, Page 2 127
- Table 42 Trace 128
- Settings, Page 3 128
- Table 43 Trace 129
- Settings, Page 4 129
- Table 44 Trace 130
- Settings, Page 5 130
- Table 45 Event Filter 131
- Table 46 System 132
- Clock Setup Menu 132
- System Utilities 3 133
- System Utilities 135
- Table 50 SCSI 135
- Device Display Menu 135
- Table 51 SCSI 136
- Resource Display 136
- Table 52 Event Log 137
- Reboot 3 140
- Table 56 Advanced 141
- Licensed Features 141
- Table 57 Download 142
- Firmware Menu 142
- Using the FTP Interface 143
- Update Firmware 4 147
- How to Change Block 148
- Figure 48 Registry Editor 150
- Figure 50 Netvault Device 153
- Management 153
- Procedure G: CommVault Galaxy 155
- Figure 51 HP Data Protector 155
- (Advanced Options) 155
- Figure 52 CommVault Galaxy 156
- Figure 53 CommVault Galaxy 157
- (Advanced Tab) 157
- Glossary 158
- View Port Name 164
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