Quantum A5405 Betriebsanweisung PDF herunterladen (Seite 33)

Partial or incorrect printing

1. Check the settings defined for the printing

■ Make sure that no element of the pagination is outside the printing margins

■ Check the orientation of the document selected in the configuration of the

printing driver (Landscape or Portrait)

2. Check the printer interface cable

■ If unusual characters appear, make sure you are using the right interface

cable for your printer.

■ Check the connection to the computer and the printer.

■ Test with another cable of the same type.

3. Check the cleanliness of the printer

■ Clean the interior of the printer, the cleaning rollers and the print head if

necessary.

See section 3 Cleaning” of this manual.

4. Check the card cleanliness

■ Make sure they have been stored in a dust-free place.

5. Check the cleanliness of the print head

See the cleaning procedure of the print head in section 3 “Cleaning”.

6. Check the ribbon

■ Its placement in the printer.

■ Its correct running

7. Check the print head

■ If horizontal lines (white) appear on the card, elements of the print head

may be jammed or damaged.

■ Clean the print head.

See section 3 “Cleaning” for more information.

■ If the problem is not resolved after cleaning, contact your reseller for a

replacement cleaning head.

4. Correcting card jamming

In the printing station :

Remove the card as follows :

1. Open the printer cover and remove the ribbon.

2. Remove the card by pushing it manually towards the printer outlet. In the pre-

sence of several cards, push the top one first.

3. Refit the ribbon and close the printer cover.

4. Press the pushbutton on the control panel.

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Quantum A5405 Betriebsanweisung Seite 33