
Troubleshooting
Errors Reported By Q-EKM
Quantum Encryption Key Manager User’s Guide 67
When you run the command, Q-EKM creates the following:
To capture a log snapshot:
1 Log on to Q-EKM Commands (see Logging On to Q-EKM
Commands on page 27).
2 At the Enter Command prompt, enter
8 (for Capture log snapshot for
Q-EKM server
).
The snapshot folder/file is created and the screen displays the name
and location.
Press
<Enter> to return to the commands menu.
Errors Reported By Q-EKM
This section defines error messages that are reported by Q-EKM in the
audit log (see Audit Log
on page 65).
The table below includes the error number, a short description of the
failure, and corrective actions.
Windows c:\Program Files\Quantum\QEKM\
snapshot_<date>_<time>
Linux /opt/Quantum/QEKM/
QEKMsnapshot_<date>_<time>.tgz
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