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Quantum PX500 Series User’s Guide 177
Chapter 5
5Troubleshooting
This chapter describes problems you may encounter during the setup and
operation of the Quantum PX500 Series library. Corrective information is
provided to help you resolve the problems.
Several of these problems produce error messages on the OCP called
events (refer to
chapter 4).
This chapter is divided into the following sections:
• Common Problems and Solutions
• Interpreting System LED Status
Common Problems and Solutions
The troubleshooting information in this section covers the following
topics:
• Start-up Problems
• OCP Problems
• Robotics (Gripper) Problems
• Operating Problems
- PX500 Series 1
- Contents 3
- Chapter 4 SNMP Trap List 150 5
- Chapter 5 Troubleshooting 177 5
- Appendix A Specifications 189 6
- Glossary 264 7
- Index 266 7
- Audience 16
- Document Organization 16
- Notational Conventions 17
- Related Documents 18
- StorageCare Guardian 0 20
- StorageCare Guardian 23
- Library Description 24
- Overview 25
- Figure 1 Slot Numbering 26
- PX502 SDLT 26
- Figure 2 Slot Numbering 27
- PX502 LTO 27
- Figure 3 Slot Numbering 29
- PX506 SDLT 29
- Figure 4 Slot Numbering 30
- PX506 LTO 30
- Figure 5 Slot Numbering 32
- PX510 SDLT 32
- Figure 6 Slot Numbering 33
- PX510 LTO 33
- Tape Drives 34
- Table 2 SDLT 600 35
- Performance Characteristics 35
- Table 3 DLT-S4 Performance 36
- Characteristics 36
- Table 4 HP LTO Performance 37
- Table 5 HP LTO-3 38
- Library Features 40
- Figure 7 PX502 Front Panel 41
- Figure 8 PX506 Front Panel 42
- Figure 9 PX510 Front Panel 43
- Internal Layout 1 45
- Figure 11 PX506 Internal 46
- Figure 12 PX510 Internal 47
- Layout (Right-View) 47
- Figure 13 PX510 Internal 48
- Figure 14 PX502 Back Panel 51
- Figure 15 PX506 Back Panel 52
- Figure 16 PX510 Back Pane 53
- DLTSage™ Tape Security 54
- Mixed Media Support 54
- Figure 17 Multiple Library 55
- Stack (Cross Section 55
- Getting Started 58
- 1 PX502 library 59
- 1 PX506 library 59
- Table 11 Rack Space 60
- Requirements (PX510) 60
- Ethernet port 61
- System controller board 61
- PX502 shown 61
- Initial Configuration 1 62
- Basic Library Operations 63
- Installing Tape Cartridges 64
- Move page located on the 64
- Label (SDLT) 67
- Figure 20 SDLT Cartridges 68
- ABC123L1 69
- Figure 24 Closing the PX502 71
- Front Doors 71
- Figure 25 Closing the PX506 72
- Figure 26 Closing the PX510 73
- Figure 27 PX502 Cabling 75
- Configuration (SCSI) 75
- Figure 30 PX506 Cabling 77
- Figure 32 PX510 Cabling 79
- Figure 34 PX502 Stacked 81
- Cabling Configuration 81
- Figure 35 Turning On the 82
- Using the OCP 83
- OCP Components 84
- ,QIRPHQX 85
- Load Port Configuration 106
- Figure 58 Load Port Settings 107
- Quantum PX500 Series Remote 108
- Management 108
- Setup page 109
- Figure 59 Quantum PX500 110
- Series Web Page Menu Items 110
- Security Menus 111
- Figure 60 Quantum Tape 111
- Content area 112
- Navigation area 112
- Quick status 112
- Banner area 112
- Hardware 116
- Operations 121
- Find barcode 123
- Find Media ID 123
- Select physical/logical 123
- Destination 125
- Move cartridge 125
- Inventory 127
- Figure 70 Drives Page 128
- Apply to perform the action 128
- Bridge links 138
- FC1202 shown 138
- Quantum 143
- Secure Key 151
- Figure 84 Secure Key Page 152
- Utilities 162
- Reference 170
- SNMP Trap List 173
- Chapter 4 SNMP Trap List 174
- Troubleshooting 200
- Chapter 5 Troubleshooting 201
- Common Problems and Solutions 201
- Table 31 Start-up Problems 201
- Table 32 OCP Problems 202
- Problems 203
- Table 34 Problems During 204
- Library Operation 204
- Table 35 OCP LED States 206
- Table 36 SCSI SCB LED 208
- Table 37 Fibre Channel SCB 209
- Table 38 Power Supply LEDs 210
- Table 39 Tape Drive LEDs 211
- Specifications 212
- Physical Specifications 213
- Appendix A Specifications 214
- Performance Specifications 215
- Reliability Specifications 216
- Tape Drive Specifications 217
- Environmental Specifications 217
- SCSI Specifications 218
- SDLTtape Cartridge 219
- Maintenance 219
- Figure 102 Location of the 221
- Reel Locks and the Hub 221
- Figure 103 Opening the Tape 222
- Cartridge Door 222
- Figure 104 Write Protect 223
- Installing the PX502 Library 224
- Figure 105 Rack Space 225
- Requirements 225
- Installing the Library 227
- Table 50 Library Mounting 229
- Figure 106 Rail Adapter 231
- Orientation 231
- Figure 107 Assembling the 232
- Left-Hand Rack Mount Shelves 232
- Mount Shelves 234
- Table 51 Back Mounting 235
- Bracket Orientation 235
- Figure 110 Back Mounting 236
- Brackets 236
- Figure 113 PX502 Tape Drive 239
- Numbering 239
- Figure 114 PX502 Cabling 240
- Configuration 240
- Figure 115 PX502 Cable 241
- Configuration (Surrogate) 241
- Figure 118 Turning On the 245
- Emergency Library Access 249
- Right magazine door 250
- Door releases 250
- Left magazine door 250
- Figure 124 Removing the 251
- Magazines 251
- Repacking the PX502 Library 252
- Shipping 253
- PX502 Library 254
- Figure 125 Removing the 254
- Figure 126 Removing the Top 256
- Library robotics 257
- Figure 128 Inserting 258
- Figure 129 Installing the 259
- Robotics Restraints 259
- Figure 130 Securing the 260
- Robotics 260
- Figure 131 Preparing the 262
- Library for Shipping 262
- Regulatory Statements 263
- Français 270
- Italiano 272
- Simplified Chinese 276
- CISPR-22 5 277
- Traditional Chinese 278
- Japanese 280
- Industry Canada 5 281
- Class 1 5 284
- Declaration of Conformity 286
- Glossary 287
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