Quantum FastStor 2 Betriebsanweisung PDF herunterladen (Seite 46)

46 6-00515-03 Rev A

• Compatibility—Ensure that the autoloader is compatible with the SCSI host system

adapter and backup application you plan to use. For a list of compatible SCSI adapters and

application software, check with your SCSI host system adapter manufacturer, backup

application vendor, or with Support (see

Getting Help).

• Backup Application Installation—Refer to the documentation included with your backup

application for instructions on how to verify proper installation. Most backup software

packages require an additional module to communicate with the autoloader robotics.

• Device Driver Installation—Make sure that the proper device driver, if applicable, is

installed for the autoloader. Contact your support representative for more information.

Troubleshooting Matrix

Table 1 describes troubleshooting problems and solutions encountered with the autoloader power

source, tape media, cleaning equipment, and SCSI commands.

Table 7-1 Troubleshooting Table

NOTE:

ADIC recommends LVD components. A single ended SCSI host

system bus adapter will work, but will severely degrade performance.

Also, if there are any SE devices on the same SCSI bus, the entire

SCSI bus will negotiate down to SE speed and severely degrade

performance.

NOTE:

Many backup applications use their own drivers for the autoloader and

drive. Before installing a driver, make sure it will not be in conflict with

the software.

Problem Solution

Power

Autoloader does not power on

• Check all power cord connections.

• Make sure the power switch on the front panel is in the ON

position.

• Make sure there is power to the outlet. Try another

working outlet.

• Replace the power cord.

• Contact your service representative.

No display messages appear • Make sure the power cord is connected.

• Make sure the power switch is on.

• Power cycle the autoloader.

• Download autoloader firmware.

• Contact your service representative.

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Quantum FastStor 2 Betriebsanweisung Seite 46