
Chapter 7 Troubleshooting Guide
Troubleshooting Suggestions
LTO-3 Half-Height Tape Drive User’s Guide 67
IF the Power LED is . . . THEN . . .
off, shut down the system, replace the
power connector attached to the
tape drive with one from a known
working device such as a CD-
ROM, and restart the system.
If the Power LED:
• Comes on, then resolve the
problem with the DC power
cable/connector.
• Remains off, then contact
Technical Support to resolve the
possible problem with the tape
drive.
on, repeat step 2 of this procedure to
confirm that re-seating the DC
power cable to the tape drive
solved the problem and the tape
drive is recognized during system
startup.
If the tape drive is:
• Recognized during the SCSI
controller scan, then the
problem is resolved. Reinstall
the computer cover.
• Still not recognized, then
proceed to step 5 to determine
whether the drive passed the
Power On Self Test functions.
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