Quantum ValueLoader Bedienungsanleitung PDF herunterladen (Seite 61)

Diagnostics and Troubleshooting

Troubleshooting

ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 47

Tape stuck in drive. • Power cycle the ValueLoader, allow it to complete

initialization, which in rare cases can take as long as 10

minutes, then retry unloading the tape using the ValueLoader

Operator’s Panel controls.

• Allow the tape drive to complete all operations. This may take

as long as 10 minutes if you reset or cycle power on the

ValueLoader while the cartridge is positioned at the physical

end of the media.

• Make sure that the backup software is not reserving the slot or

preventing the tape drive from ejecting the cartridge. The

backup software needs to cancel the reservation and any hold

it has on the tape drive. Temporarily disconnecting the

ValueLoader from the host server eliminates the host and its

software as a problem source.

• Contact your service representative.

Tape stuck in storage slot. • See Removing Stuck Cartridges

on page 52.

Media

Cleaning or data cartridge

incompatible with drive

• Make sure you are using cleaning and data cartridges that are

compatible with the drive. The ValueLoader automatically

unloads incompatible cartridges to their original slots.

Problem Solution

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Quantum ValueLoader Bedienungsanleitung Seite 61