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Troubleshooting and Diagnostics 57

attention to any steps describing the settings of various jumpers and/or switches on the card.

Check that the card is seated fully in your computers I/O connector.

4 Application Software Installation

Refer to the documentation included with your software for instructions on how to verify

installation.

Library and Drive Operational Problems

Most problems with the operation of your Scalar Library and/or DLT drives happen when the

drives are not cleaned regularly or when you use incorrect data cartridges. If you have been

successfully operating the application software and library in the past, but are now

experiencing problems reading and writing data, check the following:

4 If you are writing data, make sure that the cartridge is write enabled (move the write-

protect switch to the enabled position).

4 Check the data cartridge you are using. If your library has DLT2000XT drives installed,

you can only use CompacTape III and CompacTape IIIXT cartridges. The DLT4000 and

DLT7000 drives can use CompacTape III, CompacTape IIIXT, and CompacTape IV

cartridges.

4 If the cartridge has been in use for a long time or if it has been used frequently, try using a

new cartridge.

4 Clean the drive head.

Library Error Codes

If, during operation of your Scalar Library an error occurs, the library will halt the current

operation and an error code will be displayed on the operator’s display. The error code is

displayed at the beginning of the 4th line and will consist of 2 hexadecimal characters. The

first three lines will not be changed.

In all cases, after removing the cause of the problem push MENU to return the Scalar Library

to the On-Line Mode.

If you cannot find a cause for the error, try to return the Scalar Library to the On-Line Mode

by pressing ALT and/or ENTER. If that does not work, or if the error code reappears, call

adic Customer Assistance and be prepared to tell them what the error code is – and what the

conditions are (see When You Call adic Customer Assistance later in this chapter).

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Quantum Scalar 218 Spezifikationen Seite 67