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Chapter 6 Troubleshooting Guide
Troubleshooting Suggestions
LTO-4 (Model B) Half-Height Tape Drive User’s Guide 61
Backup Failure TapeAlert Messages
A number of problems can cause a backup operation to fail.
1 Review the configuration subsections in Chapter 2,
Installation
Procedures, on page 5 and verify that the SCSI bus is properly
configured and terminated.
2 Retry the backup operation if you make any changes are made to
the SCSI cabling or termination, or if you unplug and reconnect any
SCSI cables.
3 If the problem persists, remove the data tape, insert a cleaning
cartridge to clean the tape drive (see Cleaning the Tape Drive
on
page 33).
4 After the tape drive ejects the cleaning cartridge, reload the data
tape and retry the backup operation.
5 If the problem persists, use StorageCare Sage xTalk to perform a
write/read test with 4 Gbytes of data.
This TapeAlert message . . . Signifies . . .
The operation has stopped
because an error has occurred
while reading or writing data
which the drive cannot correct.
that a media error occurred
during a read or write operation.
Proceed to step 1 of the
following procedure.
The tape is from a faulty batch or
the tape drive is faulty.
or:
The tape is damaged or the drive
is faulty. Call the tape drive
supplier helpline.
that a media error occurred
during a read or write operation.
These messages frequently
appear in addition to the “
The
operation has stopped because...
”
message. In this case, proceed to
step 1 of the following
procedure.
Otherwise, repeat the backup
operation with a known good
tape and proceed to step 1 of the
following procedure if the
problem persists.
- LTO-4 (Model B) 1
- Contents 3
- Chapter 3 Operation 25 4
- Chapter 4 Theory 35 4
- Chapter 5 Specifications 43 4
- Index 81 6
- Standards Conformance 13
- (Corporate Headquarters) 14
- Technical Publications 15
- Quantum Home Page 15
- Getting More 15
- Information or Help 15
- Worldwide End-User 16
- Product Warranty 16
- Introduction 17
- Drive Models 18
- Features 19
- Chapter 1 Introduction 20
- Installation Procedures 21
- Handling Precautions 22
- Guidelines 22
- Preinstallation 23
- Requirements 23
- Ta p e D r i v e 24
- Configuring the 25
- Internal Parallel SCSI 25
- Ta p e Drive 25
- ID Configuration Jumper Pins 26
- Bus Termination Examples 27
- Mounting the Internal 28
- Connecting the Internal 29
- Drive Interface and DC 29
- Power Cables 29
- DC power connector 30
- 68-pin SCSI cable 30
- 29-pin SFF-8482 SAS connector 30
- Restarting the Internal 31
- Tape Drive System 31
- Tabletop Parallel SCSI 33
- Connecting the 34
- Tabletop Drive Interface 34
- AC power connector 35
- AC power switch 35
- Restarting the Tabletop 38
- Drive System 38
- Operation 41
- Chapter 3 Operation 42
- Table 2 Front Panel Display 44
- LED Blink Codes 44
- Using LTO Tape Cartridges 46
- Write Protecting a Tape 47
- Cartridge 47
- Tape Cartridge Care and 48
- Maintenance 48
- Cleaning the Tape Drive 49
- Chapter 4 51
- Track Layout 51
- Chapter 4 Theory 52
- Recording Method 53
- Data Buffer 53
- Data Integrity 53
- Error-correction Code 54
- Data Compression 55
- Considerations 56
- Intelligent Data 57
- Compression 57
- Specifications 59
- TO CARTRIDGE CENTER 60
- FROM BOTTOM MOUNTING SURFACE 60
- FROM SIDE MOUNTING SURFACE 60
- Power Specifications 61
- Chapter 5 Specifications 62
- Table 5 Power Dissipation 62
- Table 6 Drive Performance 63
- Environmental Requirements 64
- Injected Noise Specifications 65
- Reliability Specifications 65
- Mean Time Between 66
- Failures 66
- LTO Cartridge Specifications 67
- Troubleshooting Guide 69
- Troubleshooting Suggestions 70
- Computer Hardware 71
- Does Not Recognize the 71
- Computer Software 72
- Does Not Recognized 72
- Slow Backup 73
- Operations 73
- Failed Operations 76
- TapeAlert Messages 76
- Understanding LED Sequences 82
- Table 10 Tape Drive LED 83
- Sequences 83
- Installation Checklists 87
- Appendix B 91
- Equipment 91
- Appendix C 93
- Regulatory Compliances 93
- Safety Compliances 93
Verwandte Produkte und Handbücher für Bandlaufwerke Quantum LTO 4
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