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Chapter 6 Troubleshooting Guide

Troubleshooting Suggestions

LTO-4 (Model B) Half-Height Tape Drive User’s Guide 63

• Cartridges of a type that appear to be write protected

This TapeAlert message . . . Signifies . . .

You are trying to write to a

write-protected cartridge.

Remove the write-protection or

use another tape.

that you are trying to write to a

tape cartridge that is actually

write protected.

1 Eject the tape cartridge

from the drive.

2 Set the cartridge write-

protect switch to the

unlocked (read-enabled)

position (see figure 13

page 31).

3 Retry the backup operation.

The memory in the tape

cartridge has failed, which

reduces performance. Do not

use the cartridge for further

backup operations.

and/or:

You have loaded a cartridge of

a type that is read-only in this

drive. The cartridge will appear

as write-protected.

you are trying to write to a

tape cartridge that is either

defective (failed Cartridge

Memory chip), or the wrong

type.

Retry the backup operation

using a known good cartridge

of the proper type.

If the problem persists, contact

Technical Support to resolve

the possible problem with the

tape drive.

Overwrite protection is set to

setting

>. Click OK to

overwrite the media or insert

new media that can be

overwritten.

a software-related problem.

Refer to the documentation for

your backup software for

information on the overwrite

and append settings.

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